Denial Is a Bitch

Abort. Abort. Abort.

I read a great post by Jeff Jarvis, himself building on a post by Fred Wilson, that neatly ties together many things that I’ve been thinking and writing about. Together they talk about how the crisis we are experiencing is a catalyst for a fundamental restructuring in a number of industries. More specifically, and to my own perspective going back more than a year, this crisis is forcing tremendous change by shaking out irrelevant business models and challenging the depth of relevance in others. We are quickly learning what matters, and what does not. The obvious markers of this struggle are the American automobile industry, airlines, and the newspaper publishing business, these being shaken to their very core and with the very distinct possibility that they could go away altogether as we know them.  They probably will, and as much as that hurts it might be necessary. At some level, though, all businesses are being challenged, and there are countless other companies, as well as entire industries, that are coursing the abyss. It’s scary, and for those that stand to lose their jobs it is indeed sad, but this is happening because events have changed the realities that these businesses operate in faster than they have been able to manage, anticipate, or address. In many cases, this is the result of avoidance on the part of leadership in the hopes that things would improve, that they would be relevant again. It ain’t gonna happen. Denial’s a bitch.

This is not all bad, though. Yes, companies without connections to customers, without a compelling message and value to their audience, and with antique business models are realizing that their days are actually coming to an end. This is the cost of stasis, of the inability to change, or to innovate. But to Bruce Nussbaum’s point, we all face a call to transform business, industry, and our very activities. Fortunately for all of us there are many companies who are, and have been, doing just that. They’ve been transforming and changing how business is being done. They’ve been changing what matters. As Jeff Jarvis states, out of the economic downturn will come a focus on companies that can build “networks atop platforms”. Presently, many people are the victims of circumstance, and that is definitely an awful place to be, but there are countless others who are hard at work in spite of events, and very determined to be successful. This gets me pretty excited as I know that the result is going to be some astounding innovation and opportunity. That’s motivating. The challenges of this crisis have changed the things that get our attention, focused organizations on reinvention, and created an alignment that has thrust new business models and ways to think about business out into the open to serve as positive indicators for the future, and the very real reality that we’re going to make it through this and be all the stronger for doing so. Stronger companies, stronger business models, and stronger industries.

You can substitute relevant for stronger.

Leave a Reply