That’s a line from a really excellent slide presentation by David Armano and via FutureLab that succinctly summarizes some of the best opportunities for companies today as they contemplate their interactive marketing strategy, and how best to connect with their audience(s).
Three of his points here that are especially meaningful to me:
- Leverage the WordPress Content Management System - Huge value here, especially when combined with a thoughtful content strategy, analytics, and the focus to continuously improve and help audiences get the information that they seek. You’re only as good as your content is fresh. I am an enormous proponent of Wordpress as not only is schneiderism built with it, but two sites I am currently involved with are also taking advantage of what Wordpress offers. It has become a powerful technology for efficiently building effective websites and is very customizable from an interface design standpoint.
- Combine technologies for a stronger strategy – Like using Twitter to promote new content or priority links to people that choose to follow you. Effectively combining micro-marketing technologies can create an incredibly macro effect by making it incredibly easy for people to find you, your company, or your perspective and to help you communicate to a much broader audience very quickly, efficiently and cost effectively.
- Orchestrate infinite touchpoints - This is perhaps the most powerful slide in Armano’s presentation, and it relates very directly to the effective combination of technologies. Your messages can and should manifest themselves in a number of ways, and in a number of places. Starting with an effective website, also think about a mobile strategy, how you should use online social networks, and sites like Slideshare, YouTube, and Twitter. Effectively combining these into a range of audience touchpoints is powerful, and ultimately worth spreading your investment. In terms of platforms, it would seem shortsighted to invest in only one (like a website) when a little additional effort can position you with a range of effective communications technologies, and the technologies that your audiences are using to get information. This would be the embodiment of the whole “meet them on their turf” strategy.
Another great line from the presentation is “make the participant the star.” Armano presents a total of ten points related to investigating your interactive marketing strategy, and they are all pretty tight so I suggest taking a moment to view the entire presentation.

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