Archive for the ‘marketing’ Category

What is Blogging’s Value?

Monday, October 15th, 2007

where is the $$$?

Blogging is not going away. It may be changing, but it is not going away. I came across the statistics below via Converstations, whose RSS Feed I subscribe to, awhile ago and am only now getting around to sharing it with you.

The reality is that business is only just beginning to understand the value and power of the conversation created with their customers through blogging. This is an honest dialog, and one that customers are increasingly demanding in order to determine the authenticity of the products and services they consider. I don’t know about you, but I subscribe to dozens of blogs that cover a range of topics… from art to marketing, from cooking to parenting. I also read tons of magazines, but that is more of a luxury. I engage with blogs daily, and try to work on my own blog daily. For me, this is of tremendous value, and after reviewing the stats below I think it is safe to say that I am very much not alone in this thinking:

This list of blogging statistics is at BlogWorld Expo.

    Why Is Steve Jobs a Rockstar?

    Tuesday, August 28th, 2007

    by Hugh MacLeod

    I came across this cartoon today at Hugh MacLeod’s blog, gapingvoid. It gave me pause. Partly because I think that Hugh makes a joke about something that is probably partly true, and partly because, in so many ways, the CEO of an innovative consumer electronics and technology company has become something of a rockstar. Full disclosure… I have Apple technology all over the place. At home. At work. In my car. I am writing this blog post on my MacBook Pro which is connected wirelessly to the internet via the Apple Airport, and I am streaming music from Apple iTunes on my computer wirelessly to speakers with Apple’s Airport Express. So, just so I’m very clear, I’m an adherent. Steve’s technology works really, really well for me.

    That’s all fine and good, but the CEO of Sony is not a rockstar. The CEO of Intel is not a rockstar. We don’t even really know for sure who the CEO of Dell is anymore, and while you could argue that Bill Gates is a rockstar… I would have to respectfully disagree. Bill Gates is just rich.

    I think that Steve’s rockstar quality is in part due to how well he has connected with the audiences for Apple’s products. Like a great band, he gives the people what they want and leaves us anxiously awaiting the next tour. The man is not glamorous, he’s not flashy and really, he’s not that memorable… other than when he presents. And that’s the other part. Steve Jobs has become a master at the unveiling and the presenting of the new offerings from Apple. So much so that these presentations are standing room only. What other CEO can pull that off?

    People are constantly writing about how Steve Jobs (and his probably enormous support team) approaches these presentations. The use of multi-media, guest appearances, and the stringing of the audience along are masterful. His slides are elegant and very well done and have inspired people all over the world to improve their boardroom presentations. His slides are also incredibly simple, beautifully graphic and visual, and he navigates them with ease and confidence. The man is a smooth presenter. On stage, as a presenter and as the CEO of Apple, this non-flashy, non-glamorous, almost forgetful individual exudes style… and he does so in a completely conversational and genuine way. The multi-media is merely a backdrop and supportive of his message, and his visuals are in perfect alignment with what he is saying. Now, if you have seen more than a couple Apple Keynotes by Steve, you quickly understand that his presentations are built on solid and consistent organization. This is what creates the flow, what makes his presentations more about hearing a really great story. The fact that, up on stage, he also seems calm, at ease, and immensely approachable allows everybody to focus on exactly what he is saying, on the story he is telling. I think that Steve Jobs is perhaps the most at ease, human presenter I have ever seen. He makes it look so easy. He is a rockstar.

    These keynotes always look so effortless and so easy. A lot of people just think that is who Steve Jobs is, and that doing these incredible presentations in front of millions of rapt fans is a totally natural thing for him. It’s not. The man is charismatic, but like a great band, he and his team practice and drill, they refine and hone, then practice more until everything is incredibly well tested, rehearsed, and choreographed. How could we not think he is a rockstar? With all of the effort put into these presentations he is, by default, a rockstar. Back in the 1970’s when Peter Frampton brought arena rock to the world, he made it look easy and effortless too. Steve Jobs is bigger than Frampton.

    Quote of The Moment

    Monday, August 27th, 2007

    HST!!

    Finding the quote was inspired by stumbling on the photo above. The world governments must redouble their efforts to reanimate this man.

    “It was the Law of the Sea, they said. Civilization ends at the waterline. Beyond that, we all enter the food chain, and not always right at the top.”

    Hunter S. Thompson (7/18/1937 - 2/20/2005)

    Good Enough Is Not Good Enough

    Tuesday, August 14th, 2007

    You didn’t win

    I read an excellent, concise and thought provoking post by Seth Godin over the weekend and thought it important to share. It’s about the reality of work that aspires to be “good enough.” We’ve all been here either as participants or observers. Either way, we are complicit in managing downward performance expectations for projects. Definitely something to think about. Here is Seth’s post:

    “Most marketing efforts are projects in response to problems. ‘We need a box for the product launch.’ ‘We need a press release for the tour the boss is doing.’ ‘We need an ad campaign for the Super Bowl.’

    In response to projects, many organizations figure out the resources they’ve got and then work hard to do something good enough. On time, within budget. Meeting spec, after all, is your job.

    You end up, if you’re talented, with something good enough.

    Is that enough? Is good enough enough to win? To change the game? To reinvent your organization and your career? In a crowded market, when all the competition is good enough, not much happens.

    Good enough is beyond reproach. It’s safe at the same time it represents quality. Good enough demonstrates effort and insight and ability. People rarely get fired for good enough, which is a shame.

    If you redefined the objective to be, “makes some people uncomfortable, changes the entire competitive landscape and is truly remarkable in that many of the key people we reach feel compelled to talk about it,” what would happen?

    First, it would require significant risk-taking. Which would include the risk of failure and the risk of getting fired (omg!). Can you and your team handle that? If not, might as well admit it and settle for good enough. But if you’re settling, don’t sit around wishing for results beyond what you’ve been getting.

    Second, it would mean that every single time you set out to be remarkable, you’d have to raise the bar and start over. It’s exhausting.

    Third, it means that the boss and the boss’s boss are unlikely to give you much cover. Are you okay with that?

    I hope so. It’s worth it.”

    For some reason this post reminds me of the 1992 David Mamet movie “Glengarry Glen Ross” and the line delivered by Alec Baldwin’s character (this is my best attempt to recall the lines)… something like “First place, you win a Cadillac. Second place you win a set of steak knives. Third place, you lose your job.”

    Quote of The Moment

    Wednesday, July 25th, 2007

    Couldn’t resist.
    “Bad design is smoke, while good design is a mirror.”
    Juan-Carlos Fernandez
    Ideogram, Mexico

    via Accidental Creative

    The Sound of Inevitability

    Thursday, July 12th, 2007

    happy world

    A former colleague, now working in publishing, and I have been trading emails on the future of print publishing and the implication of hesitating to actively engage an online publishing strategy.

    That’s just how we roll.

    Anyway, this dialog is motivated by conversations I have had recently with a couple people intimately ensconced in the traditional print world and who are struggling with how they might begin changing their model. They know that there are quality opportunities for them by engaging an online strategy, they are just profoundly unsure on where to start and what to do. Generally, I think it is safe to say that most people in print publishing accept that online communications are increasingly dominant over printed communications. This may scare them, but it is being increasingly accepted as the way things are going. There is an exponential effect at play here. For traditionally print based organizations, the transition from a print model to an online model is incredibly difficult, despite the potentially massive opportunity. The difficulty is largely from the perceived threat of online publishing within these organizations as those whose entire career has been based on print, despite most probably having a place in a company that also pursues an online strategy, will resist change, progress and the future. This can be said for so, so many industries. My colleague pointed out what we have all seen before, that when people feel threatened they do funny and irrational things… And this is the situation the two people I mentioned before are faced with. They know they need to change. They know that the future of their organization lies with a smart online strategy. They are prevented from the first steps of even investigating their options by the legacy notions of what print publishing is all about. They are being held back by the inability of their own people to grasp the importance, and the inevitability, of this future. Perhaps the internet is just a fad.

    My friend also correctly states that if print publications are not smart enough to adapt on their own they will eventually be forced to adapt through the demands of their advertisers. We’re already seeing this as requests for online advertising opportunities begin to out pace an organization’s ability to deliver them. The big question is… Will these companies be irrelevant by the time they catch up with demand? Will they be beaten to their audiences by somebody faster and more nimble? It can be very difficult to teach an old dog new tricks, but audiences increasingly want to control when and how they access content. And all of this, sadly, doesn’t even touch on the opportunities related to social networks, user generated content, etc… This is especially threatening to an organization that has always maintained total control of its communications. The thought of giving power back to the people is enough to cause seizures among many a management group.

    It is easy to see how legacy issues anchor publishing based organizations in a 1980’s mindset, it’s happening everywhere and old habits die very, very hard. The future is inevitable, though, and I surmise those publications that are at the vanguard of merging their online and offline editorial (think about BusinessWeek, Fast Company, Forbes etc.) in a COMPLIMENTARY way are the ones that are still going to be around in 15-20 years. Outside of the infrastructure limitations of print, there is the whole access to customer/audience quotient that newstands and subscriptions just cannot touch. Also, proportionally leveraging the web and interactive marketing opportunities potentially far surpasses the traditional arcane reliance on direct marketing for subscriptions.

    In orgs that predate the advent of the internet I suppose one way of bending the corporate agenda is to be non-threatening. Approaching the re-purposing of content, the marketing via the web, and the creation of interactive channels that give customers the information they want, when and how they want it, is something that can be proffered as an “enhancement” of traditional business practices. Over time, though, the results will be a vastly changed situation.