The Sound of Inevitability
Thursday, July 12th, 2007A former colleague, now working in publishing, and I have been trading emails on the future of print publishing and the implication of hesitating to actively engage an online publishing strategy.
That’s just how we roll.
Anyway, this dialog is motivated by conversations I have had recently with a couple people intimately ensconced in the traditional print world and who are struggling with how they might begin changing their model. They know that there are quality opportunities for them by engaging an online strategy, they are just profoundly unsure on where to start and what to do. Generally, I think it is safe to say that most people in print publishing accept that online communications are increasingly dominant over printed communications. This may scare them, but it is being increasingly accepted as the way things are going. There is an exponential effect at play here. For traditionally print based organizations, the transition from a print model to an online model is incredibly difficult, despite the potentially massive opportunity. The difficulty is largely from the perceived threat of online publishing within these organizations as those whose entire career has been based on print, despite most probably having a place in a company that also pursues an online strategy, will resist change, progress and the future. This can be said for so, so many industries. My colleague pointed out what we have all seen before, that when people feel threatened they do funny and irrational things… And this is the situation the two people I mentioned before are faced with. They know they need to change. They know that the future of their organization lies with a smart online strategy. They are prevented from the first steps of even investigating their options by the legacy notions of what print publishing is all about. They are being held back by the inability of their own people to grasp the importance, and the inevitability, of this future. Perhaps the internet is just a fad.
My friend also correctly states that if print publications are not smart enough to adapt on their own they will eventually be forced to adapt through the demands of their advertisers. We’re already seeing this as requests for online advertising opportunities begin to out pace an organization’s ability to deliver them. The big question is… Will these companies be irrelevant by the time they catch up with demand? Will they be beaten to their audiences by somebody faster and more nimble? It can be very difficult to teach an old dog new tricks, but audiences increasingly want to control when and how they access content. And all of this, sadly, doesn’t even touch on the opportunities related to social networks, user generated content, etc… This is especially threatening to an organization that has always maintained total control of its communications. The thought of giving power back to the people is enough to cause seizures among many a management group.
It is easy to see how legacy issues anchor publishing based organizations in a 1980’s mindset, it’s happening everywhere and old habits die very, very hard. The future is inevitable, though, and I surmise those publications that are at the vanguard of merging their online and offline editorial (think about BusinessWeek, Fast Company, Forbes etc.) in a COMPLIMENTARY way are the ones that are still going to be around in 15-20 years. Outside of the infrastructure limitations of print, there is the whole access to customer/audience quotient that newstands and subscriptions just cannot touch. Also, proportionally leveraging the web and interactive marketing opportunities potentially far surpasses the traditional arcane reliance on direct marketing for subscriptions.
In orgs that predate the advent of the internet I suppose one way of bending the corporate agenda is to be non-threatening. Approaching the re-purposing of content, the marketing via the web, and the creation of interactive channels that give customers the information they want, when and how they want it, is something that can be proffered as an “enhancement” of traditional business practices. Over time, though, the results will be a vastly changed situation.