
There is a terrific article in Motortrend about Ron Dennis and his new “office” (pictured above). Ron leads McLaren… the designers and builders of incredibly high performance road and race cars. Most notably, McLaren has long been involved in Formula One racing, historically building and sponsoring (if not outright leading) some incredible winning campaigns. Think Mika Hakkinen in the late 90’s or so. McLaren is also behind the McLaren F1 BMW V12 powered roadgoing supercar of the mid-90’s that made my jaw hit the floor before I knew any better. It was hand-built by McLaren and sold to very wealthy people for around $1m.
But I digress, and though Ron Dennis is all kinds of cool, and although McLaren is an incredible design/engineering/R+D force in the world of high performance automobiles, this post is actually about workplace design. The article in Motortrend does an excellent job documenting, describing and exploring the new McLaren Technology Center designed by the starchitect Sir Norman Foster, the same knighted gentleman doing surreal projects all over the UAE and Dubai.
The new center is enormous, definitive in its design, and is a hub of quiet and focused activity for the 1000 staff that work there creating and developing high-performance vehicles. It is technically state of the art, and actually looks more like the HQ of NASA… or at least what NASA’s HQ should look like in movies. The environment created by Sir Norman Foster for McLaren is pure and unadulterated Ron Dennis. Ron is very much a top-down leader, and makes no apologies for this. In fact, he seems to revel in his level of control and influence over his organization. The design of this environment was not about focus groups and it was not about surveying employees. It was about listening to exactly what Ron wanted, analyzing that, and turning it into architecture. Here is a choice quote from the author of the article in Motortrend:
“Backwoods philosopher Henry David Thoreau warned we should ‘beware of any enterprise requiring new clothes.’ Dennis now has one of the biggest sets of new clothes of them all, a gleaming monument to the client’s uncompromising obsession and the architect’s near-perfect ability to deliver it. Architecturally speaking, it’s what you should expect when one of the world’s most technically bonkers architects is given a huge budget and a sympathetic brief. And it’s startling. But it’s clearly more than is strictly necessary to build Formula 1 cars.”
It goes on to state that the goal was to give the employees the absolute best environment within which to do their work. I get that, but looking at the photographs, and contrasting that with the facility VW created for the assembly of their Phaeton luxury car in Dresden, seen below, you cannot help but feel the concept of “the best environment” has very different manifestations.

I mean this in the most objective way possible, but where would you rather work? I have spent an inordinant amount of time wrenching on cars, and fast ones at that, and have a love for a clean, well lit and organized garage with everything in its place… but I also crave an environment that I would like to spend time in. This brings us right to the core of issues around involuntary, or non-preferred environments as illuminated by Orfield Labs in an earlier post about the Open Plan Work Group, and efforts to move our workplaces to align more closely with the other environments that we prefer, that we engage in voluntarily. The question I would love to ask the engineers and technicians that spend their days (and probably many evenings) in this operating theater environment is “Does it work for you?” Maybe it does, but I sense a chasm between the efforts to recreate the set of the movie Gattaca and provide the best possible environment for your people to toil in.
Do I sound harsh?
This commentary is in no way to imply that I do not think the new facility is cool looking. It is incredibly cool looking. Maybe too cool looking. The goal here, I believe, is not to just create environments that look “cool.” The goal here is to create environments that work, and this means work in relation to the human factors of the people that inhabit the environment. Given this, and when seen through the lens of architectural dynamics, I cannot help but think the McLaren Technology Center harbors enormous liabilities as it relates to human factors… especially when contrasted with the VW facility pictured above. We see this all of the time, where an organization decides to build a new headquarters and an enhanced presence. Inevitably, this comes down to how design is deployed to reflect the culture and brand of the organization… and it seems to stop there. How these environments actually engage the people that make up the organizations seems to not make it onto the agenda, or not until the very end when it is more of an afterthought. There is more time spent on the public face, on materials that are impactful, than on supporting culture and environments that enhance health. Foster’s firm, Foster+Partners, has a workplace consulting group… they must be engaged in these issues, and they may have brought them to the table in their initial design discussions with Ron Dennis. I surmise, though, that Ron’s style precluded anything being entertained that was not within the boundaries of his aesthetic vision, of which he is admittedly obsessive. The headline, “Dust Can Be Eliminated” is a direct quote from Ron Dennis.
One last quote from the article:
“Staff are allowed no personal mementoes on desks. Dennis tried a total ban on food and drink in the workplace because ‘food contaminates.’ There were slight mumbles from the normally docile staff. Water was offered as a concession.”
Check out the slideshows of VW’s Phaeton facility and McLaren’s new Technology Center, what do you think? Let me know in the comments.